Here in New Mexico we have very hard water. In Albuquerque water is on average a 8.2 grains per gallon. Soft water is 0-3 grains per gallon. Hard water makes cleaning carpet more difficult and the use of more cleaning agents is needed when present. It also wears out the cleaning equipment in some cases to the point of failure. More efficient cleaning and less detergent use are a couple of reasons why New Mexico Carpet Repair and Cleaning will use a water softener in our truck mount cleaning system. Call us today for a free phone quote!